Sample Client Journey
3 Stages
1. Select Your Package
2. Select Your Add-Ons
3. Customize Your Coaching
Refer below to the “Sample Client Journey” to understand how we apply the M.A.P. Process.
STAGE 1- Select your package
Choose a package based on your needs (Learn more about The Standard Benefits, The Deluxe Benefits, and The Premium Benefits).
Schedule a time block based on your package (allow for 2 - 4 hours if individual, if a group image consultation, allow for 4 - 7 hours). If you go over this timeframe, that means you received more education, which will be an additional $80/hour charge.
If you select the Deluxe or Premium package, complete the pre-assessment exercise with instructions before your image consultation that will aid in your goal analysis or brand development. Your image consultant will email this to you with your confirmation.
Your image consultant will either come to your home or host you at an Inside Out studio depending on your location and service.
Upon arrival, your image consultant will set up her materials near a window to complete your image consultation for natural lighting. If it is dark, she will bring lighting to mimic daylight so image consultations are not limited to the weather or a time of day.
You will need to wear fitted clothing (usually athletic wear) with no makeup or sunless tanner.
If you select the makeup analysis, you will need to show your makeup bag and apply some of your makeup for your image consultant to assess.
If you select the grooming analysis, you will need to fix you hair and facial hair how you normally would for your everyday.
Payment is collected at the time of service (we do not accept credit cards at this time).
Typically, you will schedule your add-on services and customized coaching on a different day to not overload you with education unless you have a time crunch.
STAGE 2 - Select your add-on services*
*image portfolio required (includes a color, fit, and style analysis).
The Wardrobe Consultation (included in the Premium package) aids with closet clean-out as it further applies what was learned in the image portfolio to the clients’ current wardrobe. In other words, it takes the education from the book to the lab. We recommend this service as an add-on especially to out-of-town clients for better communication with their image consultant.
Closet Clean-Out is unique because it is made efficient by using the image portfolio as a filter. Thus, clients can only add on this service once they have received all color, fit, and style analyses. Usually, your image consultant will work alone and have you answer questions periodically, however if you stay with her you will gain more education as you observe her decision-making. This service is an hourly charge, so each client is able to use the time to be involved or uninvolved with the image consultant.
In-Person or Online Shopping with an image consultant is not like working with a stylist or personal shopper, as there is more information required before this add-on service. Clients can only add this service once they have received all color, fit, and style analyses.
Capsule Wardrobe is a wardrobe designed for few pieces of clothing to be coordinated for maximum wear. Usually this service is completed when the image consultant cleans out the existing closet and shops for what is missing to create a capsule wardrobe. Your image consultant will coordinate your outfits based on lifestyle, occasion, and versatility.
Virtual Closet is for those who want to see their capsule wardrobe come to life in pictures so can refer to the outfits their image consultant created. Your image consultant will photograph your clothing items and coordinate clothing and accessories for complete outfits in a shared album. You will not have to remember how to coordinate because it will all be in your personal album usually accessed by your phone.
STAGE 3 - Customize your coaching
Mindset Coaching is key to the M.A.P. Process because it anchors confidence, self-realization, self-worth, and fulfillment. While therapy focuses on resolving the past or a life coach focuses on achieving future goals, we take a different approach by focusing on your life transitions where confidence was lost and try to remove any roadblocks that keep you from truly being yourself.
Presence Coaching helps you become aware of the verbal and nonverbal impression you make on others. We give you professional feedback on your body language, posture, tone of voice, eye contact, expressions and gestures. We help you practice the tools to improve your presence, so you can send the right message without saying a word.
Media Coaching gives you the confidence and tools to face any filming, recording, interview or pitch and deliver a clear message in sound bites to represent who you are and what you offer. You will learn how to be authentic in the spotlight because the inside out process is designed to represent you in any and every setting.
Makeup Tutorial is custom to your facial features and lifestyle to give you a makeup routine that is feasible to maintain, as well as enhancing your natural beauty. You will be able to learn and practice makeup application techniques with your professional makeup consultant and have a filmed recording to keep to refresh your memory.